We have clear rules and standards for how much we can physically lift and how we should do it, for example when lifting a heavy box. But things become far more complicated when the day’s ‘heavy lifting’ involves helplessness, threats, grief and people in crisis.
When professionals experience psychological strain as a result of their work, we often end up focusing too narrowly on the individual. Why did she react so strongly? Is she cut out for the job? Could something in her personal life be contributing?
But why don’t we pay just as much attention to the demands and pressures she faces at work? Of course, people are different. But psychological strain is primarily linked to the demands of the job, the conditions under which the work is carried out, and the workplace’s ability to prevent and respond to these pressures.